I was part of the UIC Digital team that worked on UEFA's Monitoring Platform, an internal tool used by staff to monitor the performance and statistics of the European Championship games. The platform was built in 2016 and reused for the 2020 games.
My Role
Information architecture, wireframing, prototyping and interaction design. I worked alongside 1 UX designer, 1 UI Designer, 2 project managers and a team of developers in London and Switzerland.
Information architecture, wireframing, prototyping and interaction design. I worked alongside 1 UX designer, 1 UI Designer, 2 project managers and a team of developers in London and Switzerland.
Impact
The work I did built and improved upon the existing Monitoring Platform by making it user-friendly and efficient. This improved user satisfaction, task completion and employee productivity.
The work I did built and improved upon the existing Monitoring Platform by making it user-friendly and efficient. This improved user satisfaction, task completion and employee productivity.
Objectives:
The team's objective was to build and improve the existing Monitoring Platform. This involved implementing the following requirements:
The team's objective was to build and improve the existing Monitoring Platform. This involved implementing the following requirements:
• The monitoring and viewing of live video streams of all the UEFA games.
• Logging errors and issues around broadcasts that occur during games and events.
• Monitoring the no of video clips ingested and downloaded from the UEFA Video Archive.
• Logging errors and issues around broadcasts that occur during games and events.
• Monitoring the no of video clips ingested and downloaded from the UEFA Video Archive.
Monitoring Platform: Live Stream
The 'Live Stream' screens were designed with a multilateral feed to provide staff with an overview of all the live games that are running at the same time. Staff can also view a singular game by selecting an individual screen within the feed.
The 'Live Stream' screens were designed with a multilateral feed to provide staff with an overview of all the live games that are running at the same time. Staff can also view a singular game by selecting an individual screen within the feed.
Monitoring Platform: Activity Monitoring
The 'Activity Monitoring' screens were designed to give staff an overview and easy access to all of the activities (issues and errors) relating to the live games.
The 'Activity Monitoring' screens were designed to give staff an overview and easy access to all of the activities (issues and errors) relating to the live games.
Staff can log issues and errors by selecting the 'add incident' button in the top right-hand corner. Selecting this will bring up a pop-up where staff can select the date, match and level of severity. They can also add additional details via the drop-down menus, radio buttons and text box.
Operation Dashboards:
In addition to the Monitoring Platform, I collaborated with a colleague to create some special dashboards which were displayed on big screens in and around various broadcast centres. These were used and utalised by all of the broadcasters from around the world to keep track of video files and feeds coming from all the stadiums, basecamps and training grounds associated with the tournaments.
In addition to the Monitoring Platform, I collaborated with a colleague to create some special dashboards which were displayed on big screens in and around various broadcast centres. These were used and utalised by all of the broadcasters from around the world to keep track of video files and feeds coming from all the stadiums, basecamps and training grounds associated with the tournaments.
The Monitoring Platform screens I designed used during the live games:
